Freshdesk

Freshdesk is an American customer service software company headquartered in San Mateo, California, United States. Launched in 2010 by Freshworks, it provides ticketing and support tools. Freshdesk's main segments lude Omnichannel Support (70% of revenue) and Automation (30%). Freshdesk operates globally with millions of users. Its supply chain involves cloud vendors, with TPRM per Freshworks' 2024 report emphasizing GDPR and ESG. Freshdesk invests in AI bots. In 2024, Freshdesk contributed to Freshworks' revenues of $720 million, up 21% from 2023.

Freshdesk Overview

  • Company: Freshdesk
  • Industry: IT Services
  • Employees: 1,001-5,000
  • Location: 1250 Bayhill Dr, San Bruno, CA 94066-3059, US
  • Founded: 2010

Freshdesk Certifications and Compliance

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Freshdesk Cyber Related News

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Article Publish date Source Tags
Trust Wallet Chrome Extension Breach... Dec 26, 2025 The Hacker News
Breach Ransomware Cyber News

Freshdesk External Attack Surface Geolocation Map

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Freshdesk Supply Chain Discovery

Supply Chain Discovery identifies Nth-party connections to your company, maps their relationships, and continuously monitors them for cyber threats. The following graph segments detected third parties according to their Cyber Posture Rating.

Freshdesk Cyber Posture Rating

Freshdesk security rating reflects the analysis of its external attack surface. A higher rating indicates a stronger security posture. Begin a free trial to receive a comprehensive risk assessment for Freshdesk.
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NA

Freshdesk Category Breakdown

Human

Employee NA
Security Team NA
Social Posture NA
Dynamics NA

Application

Techs NA
Application Security NA
Domain Attacks NA
Exposed Services NA

IT

DNS NA
Mail Server NA
Asset Reputation NA
Web Server NA
TLS NA
Cloud NA
Endpoint NA
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